Frequently asked questions

We sell specialty coffee, all roasted light.

Drip bags contain ground coffee in a filter for brewing with hot water. Our coffee beans are available whole or medium-ground for filter brewing.

We suggest 16 ml of water for each gram of coffee. For a 10 g drip bag, use 160 ml. Without a scale, start with less water and add more until the strength suits your taste.

After opening, keep the coffee in an airtight container away from sunlight, heat and moisture.

We do not currently sell decaffeinated coffee.

We normally dispatch orders within three business days. You can check the delivery status in your account.

If your coffee needs to be roasted, dispatch may take up to ten business days, depending on our roasting schedule.

For courier deliveries within Japan, leave your preferred date and time in the order notes. This option is not available for Yu-Packet or international delivery.

Within Japan, Yu-Packet postage is ¥380 or ¥760. Courier delivery is ¥880, or ¥1,180 for Hokkaido and Okinawa. Available international options and the charge for your order are shown at checkout. Yu-Packet is delivered to your mailbox. International Air Packet includes tracking and normally arrives in your mailbox; customs charges and other exceptions may require a different delivery arrangement. Larger orders travel by courier or International Parcel (Air); mailbox delivery is not guaranteed.

Our subscription delivers specialty coffee at the frequency you choose. Shipping is free from the second delivery.